Frequently Asked Questions

Checkin is from 3:00pm on the day of your arrival

Checkout is at 11:00am on the day of your departure

Your room is guaranteed to be ready from 3:00pm. If you plan to arrive earlier, our reception team would be delighted to arrange the storage of your luggage, whilst you take the time to explore our woodland walks and all that our Estate has to offer

Luggage can be stored with our reception team until you checkin or left after you checkout should you wish to continue to enjoy the facilities of the Estate

We would love to help you with any special requests for your stay, simply let our reservations team know in advance and we will be happy to accommodate your request, please email reception@killeavycastle.com or call +44 (0) 28 3044 4888

All cancellations must be received 48 hours prior to the date of your arrival or charges may be incurred

We would be happy to help you make a booking for your group. Please contact our reservations team by email reception@killeavycastle.com or call +44 (0) 28 3044 4888

Complimentary Wi-Fi is available throughout the Estate for all our guests

Interconnecting rooms are available and consist of one room with a king-size double and an adjoining room with a king-size double or twin bed. Additional cot or camp bed can be accommodated upon request, subject to availability and for an additional charge.

Tea and coffee making facilities are available in all our Guestrooms

All Guestrooms are equipped with a hairdryer, iron and ironing board

Parking spaces closest to the hotel entrance are reserved for guests with mobility difficulties

Yes, we are wheelchair accessible, we recommend accessing the Hotel via the main reception entrance

The hotel has a number of accessible guestrooms, please inform reservations at the time of booking of your requirements

Guide dogs are the only animals permitted in the hotel

Killeavy Castle Estate is a non-smoking building inclusive of our Deluxe Guestroom balconies and ground floor patios. Guests are only permitted to smoke in the designated smoking areas

Please call the hotel reception to enable us to locate the item for you. Useful details will be the date of your stay, the number of the room you stayed in and where you think the item may have been left

If you suffer from any allergies it is very important that the exact nature of such allergies is notified to us at the time of booking

Yes, our Bistro Bar and Restaurant are open to the public, our Restaurant is by reservation only. Please contact our reception team to make your dining reservation

Breakfast is served Monday to Friday from 8:00am to 10:00am and on Saturday and Sunday 8:00am to 10:30am

A room service menu is available on your Smart TV and can be ordered from your in-room telephone. A limited night service runs from 10:00pm to 10:00am

Residents can access to the Spa thermal suite throughout their stay, from their day of arrival at 3:00pm until their day of departure at 11:00am

Spa facilities and treatment areas open daily from 8:00am to 8:00pm

Guests must be aged 16 years or older to use the Spa thermal facilities. Children have access to the Exercise Pool from 8.00am and 10:00am and again from 6:00pm to 8:00pm

No the Castle is not open to the public. The Castle can be hired as a single property, comprising of four Guestrooms, Lounge, Dining Room, Drawing Room, Library and Bar

Private dining can be arranged please contact Hotel Reception directly in advance of your stay.

Yes our farm and woodland walks are available to all to explore.

Exit B113

Newry City is located 10 minutes away by car

We are one hour from both Belfast Airports

We are one hour from Dublin Airport

Newry Railway Station is located 13 minutes away by car

Newry Bus Station is located 15 minutes away by car

Yes we can, please request this at the time of making your reservation or contact our reservations team by email reception@killeavycastle.com or call +44 (0) 28 3044 4888