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Killeavy restaurant food www.killeavycastle.com_v2

Date Posted: 5 February 2023

Closing Date: 21 May 2023

Job Type: Full Time

Salary: Based on Experience

Killeavy Castle Estate is seeking a Bar Tender / Mixologist for this award-winning 4-star hotel. 

Experienced and motivated Bar Tender to join our team. In your role of Bar Tender, you will be responsible for operating the beverage function and operation function within the Hotel working with the Bar Manager to ensure the constant delivery of the core mission and values of Killeavy Castle Estate. 

Role Objective; Working as part of the operational team, the Bar Tender will provide beverage service to all departments within the Estate. The successful candidate will have a minimum of one year’s bar service experience. You will possess excellent interpersonal, communication skills and will enjoy building good relationships.

Key Duties include;

  • Maintaining effective bar service with an emphasis on high-quality, efficient service
  • Ensure payments are dealt with in line with the Company’s cash-handling procedures 
  • To ensure the bars are fully stocked with all drink products/glassware / ice / mis en place in advance of shift and during shift.
  • Assist floor staff with the clearing of tables in a timely fashion during service
  • Washing, drying and polishing of glassware during and after service
  • Ensure wastage with bar products is minimised and recorded as per company stock control procedures
  • Adhere to “first in first out” stock rotation system
  • Attend and assist any guest with queries regarding facilities
  • Carry out cleaning duties of the bar area in line with opening/closing bar procedures
  • Handle any guest complaints in a friendly and efficient manner ensuring guest satisfaction at all times and ensuring manager is made aware of complaints
  • Wear a clean suitable uniform & name badge at all times and ensure a high level of personal hygiene and grooming
  • Monitoring brand service standards, implementation, training of these and continuous evaluation
  • Compliance with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages
  • Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared and presented
  • Present a cohesive image and adhere to the correct standards of appearance
  • Maximise revenue and increase average spend per person through upselling high customer service standards
  • Other duties as requested by management.
Killeavy castle estate masage www.killeavycastle.com_v2

Date Posted: 21 February 2023

Closing Date: 21 May 2023

Job Type: Full Time

Salary: Based on Experience

Killeavy Castle Estate is seeking Spa Therapist for this award-winning 4-star hotel. 

Experienced and motivated Spa Therapist to join our team. In your role of Spa Therapist, you will be responsible for the day-to-day operation of the Spa reporting directly to the Spa Treatment Manager. Responsible for ensuring the constant delivery of the core mission and values of Killeavy Castle Estate. 

Role Objective; Working as part of the operational team, the Spa Therapist will provide the highest levels of Therapy Treatment to the Hotel customers.

Key Duties include;

  • To carry out designated treatments thoroughly, professionally and efficiently and in a timely manner according to SOP.
  • It is imperative that all candidates have the ability to deliver the highest level of service to each guest and are fully qualified with a recognised award body.
  • To ensure guests receive a warm welcome to the premises and provide a high level of hospitality, showing guests through to the relaxation areas.
  • Check-in guests and complete consultation forms prior to commencing treatments.
  • Being aware of all sales outlets within the establishment and trying at all times to promote these to guests and promote other treatments available at the Spa.
  • Provide professional advice to guests on the use of products and sales.
  • Maintain a high level of product knowledge, through continuous product training and revision.
  • Assist with reception duties in Spa as and when required.
  • Assist in other departments/ duty managers with any reasonable requests.
  • Ensure the reception area is clean and tidy at all times and well stocked.
  • Ensure the relaxation room, pre-treatment room, and changing and thermal facilities are kept clean, tidy and fully stocked.
  • Assist in regular stock-taking as required.
  • Use the correct dosage of professional products and keep store cupboards in good order whilst maintaining stock control procedures.
  • Be aware of the company promotions.
  • Maintain the highest standard of hygiene in all treatment rooms and areas.
  • Assist in all Spa duties such as laundry, food replenishment, and cleaning.
  • Be conversant in the use of the company’s telephone system.
  • Report any complaints or faults to the manager on duty.
  • Accept and understand a flexible work schedule is necessary for uninterrupted service to hotel guests.
  • Comply with the company standards and operating procedures manual.
  • Ensure there is an accurate handover at the beginning and end of each shift.
  • Report any complaints or faults to the manager and ensure that they are logged.
  • Attend all meetings as and when required.
  • Ensure good communication with treatment staff.
  • Remain constantly aware of security and report or act on any suspicious event or person.
  • Ensure the treatment area is secure upon completion of treatments with the assistance of appointed personnel.
  • Maintain the highest standard of personal hygiene, appearance, and dress at all times.
  • Ensure the correct uniform is worn, having been cleaned and ironed regularly.
  • Be polite and approachable to all guests and other staff members.
  • To be punctual at all times, especially for treatments and arrival to work times.
  • Maintain good working relationships with all colleagues.
  • Maintain an awareness of all Health and Safety requirements, as outlined in the Staff Handbook and internal policies.
  • Ensure awareness of the Estates fire procedures and the use of firefighting equipment.
  • Understand and follow the Estates emergency evacuation procedures.
  • Remain constantly vigilant and aware of security, reporting any suspicious event or person.
  • Other duties as required and requested by management.  
Killeavy castle www.killeavycastle.com_v2

Date Posted: 21 February 2023

Closing Date: 21 May 2023

Job Type: Full Time

Salary: Based on Experience

Killeavy Castle Estate is seeking a Chef de Partie for this award-winning 4-star Hotel.

Experienced and motivated Chef de Partie to join our team. In your role of Chef de Partie, you will be responsible for being part of the kitchen and food service team within the Hotel and reporting directly to the Sous and Head Chef. To ensure the constant delivery of the core mission and values of Killeavy Castle Estate. 

Role Objective; Working as part of the kitchen and food service team, the Chef de Partie will provide the highest of food service in a customer-focused environment.  The successful candidate will have a minimum of one year’s chef experience, preferably in the hotel industry.  You will possess excellent interpersonal, communication skills and will enjoy building good relationships.

Key Duties include;

  • To prepare, cook and present all dishes within the area of responsibility to the correct menu specification with regard to quality and quantity.
  • Helping the sous chef and head chef to develop new dishes and menus
  • Ensuring you and your team have high standards of food hygiene and follow the rules of health and safety
  • Monitoring portion and waste control to maintain profit margins
  • Measuring dish ingredients and portion sizes accurately
  • Dealing with deliveries and stock rotation
  • To assist in the preparation of food according to recipes and cooking standards.
  • To ensure that any problems with food quality are identified and dealt with or reported promptly to the appropriate person
  • To maintain all storage areas with regard to temperature, ventilation and cleanliness.
  • To ensure that all food items are stored under the correct conditions according to food type.
  • Flexibility with working hours is essential within this role.
  • Reliable, hardworking and have the ability to work in a fast-paced kitchen alongside a friendly efficient team.
  • Other duties as requested by management.
Accomadation assistant at killeavy castle estate www.killeavycastle.com_v2

Date Posted: 21 February 2023

Closing Date: 21 May 2023

Job Type: Part Time

Salary: Based on Experience

Killeavy Castle Estate is seeking an Accommodation Assistant for this award-winning 4-star Hotel. 

Experienced and motivated Accommodation Assistant to join our team. In your role of Accommodation Assistant, you will be responsible for being part of the housekeeping operation within the Hotel and reporting to the Accommodation Manager and Supervisor.  

In your role of Accommodation Assistant, you will be responsible for operating the housekeeping function within the Hotel working with senior-level management and the Deputy General Manager to ensure the constant delivery of the core mission and values of Killeavy Castle Estate. To be successful in this role the ideal candidate will enjoy the prospect of working in a fast-paced, busy working environment and, ideally, have experience in a busy 4* property.  

Role Objective; Working as part of the housekeeping function the Accommodation Assistant will provide the highest level of service in a customer-focused environment. The successful candidate will have a minimum of one year’s experience, preferably in the hospitality industry.  You will possess excellent interpersonal, communication skills and will enjoy building good working relationships.

Key Duties include;

  • Operating effective housekeeping service with an emphasis on high quality, efficient service.
  • Set-up of the various outlets in accordance with the pre-determined standards of the operation.
  • Ensure compliance with all Company Health and Safety, and Fire Regulations and procedures.
  • Present a cohesive image and adhere to the correct standards of appearance.
  • Ensure the highest standards of service are given at all times
  • Clean guest bedrooms to a high and consistent level daily
  • Clean public areas/toilets and sign off the bathroom checklist
  • Vacuum corridors at the end of a shift
  • Ensure that the trolley used has been fully stocked and is clean for the next day
  • Maintain all cleaning programmes as directed.
  • Present on duty in full uniform including name badge
  • Attend all statutory training
  • Other duties as requested by management
Caudalie treatment www.killeavycastle.com_v2

Date Posted: 21 February 2023

Closing Date: 21 May 2023

Job Type: Full Time

Salary: Based on Experience

Killeavy Castle Estate is seeking Holistic Therapist for this award-winning 4-star hotel.

Experienced and motivated Holistic Therapist to join our team. In your role as a Holistic Therapist, you will be responsible for the delivery of holistic treatments and reporting directly to the Spa Treatment Manager. Responsible for ensuring the constant delivery of the core mission and values of Killeavy Castle Estate.

Role Objective; Working as part of the operational team, the Holistic Therapist will provide the highest levels of Therapy Treatment to the Hotel customers.

Key Duties include;

  • Accredited and current holistic qualification
  • To carry out designated treatments thoroughly, professionally and efficiently and in a timely manner according to SOP.
  • It is imperative that all candidates have the ability to deliver the highest level of service to each guest and are fully qualified with a recognised award body.
  • To ensure guests receive a warm welcome to the premises and provide a high level of hospitality, showing guests through to the relaxation areas.
  • Check-in guests and complete consultation forms prior to commencing treatments.
  • Being aware of all sales outlets within the establishment and trying at all times to promote these to guests and promote other treatments available at the Spa.
  • Provide professional advice to guests on the use of products and sales.
  • Maintain a high level of product knowledge, through continuous product training and revision.
  • Assist with reception duties in Spa as and when required.
  • Ensure the reception area is clean and tidy at all times and well stocked.
  • Ensure the relaxation room, pre-treatment room, and changing and thermal facilities are kept clean, tidy and fully stocked.
  • Assist in regular stock-taking as required.
  • Use the correct dosage of professional products and keep store cupboards in good order whilst maintaining stock control procedures.
  • Be aware of the company promotions.
  • Maintain the highest standard of hygiene in all treatment rooms and areas.
  • Assist in all Spa duties such as laundry, food replenishment, and cleaning.
  • Be conversant in the use of the company’s telephone system.
  • Report any complaints or faults to the manager on duty.
  • Accept and understand a flexible work schedule is necessary for uninterrupted service to hotel guests.
  • Comply with the company standards and operating procedures manual.
  • Ensure there is an accurate handover at the beginning and end of each shift.
  • Report any complaints or faults to the manager and ensure that they are logged.
  • Attend all meetings as and when required.
  • Ensure good communication with treatment staff.
  • Remain constantly aware of security and report or act on any suspicious event or person.
  • Ensure the treatment area is secure upon completion of treatments with the assistance of appointed personnel.
  • Maintain the highest standard of personal hygiene, appearance, and dress at all times.
  • Ensure the correct uniform is worn, having been cleaned and ironed regularly.
  • Be polite and approachable to all guests and other staff members.
  • To be punctual at all times, especially for treatments and arrival to work times.
  • Maintain good working relationships with all colleagues.
  • Maintain an awareness of all Health and Safety requirements, as outlined in the Staff Handbook and internal policies.
  • Ensure awareness of the Estates fire procedures and the use of firefighting equipment.
  • Understand and follow the Estates emergency evacuation procedures.
  • Remain constantly vigilant and aware of security, reporting any suspicious event or person.
  • Other duties as required and requested by management. 
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Meet the Team

Our team members are the most important ingredient to providing exceptional customer service. Let them tell you what makes Killeavy Castle Estate such a unique and special place.

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